Student Learning Experiences and Success
Over the past two years, my teaching practice in the Department of Management and Entrepreneurship at the University of the Western Cape (UWC) has been guided by a deep commitment to enhancing student learning experiences and fostering academic success. I teach Management Theory (PGB712) in the Postgraduate Diploma in Business Administration (PGDBA) programme and Strategic Management (MAN304) in the Bachelor of Commerce
(BCom) General degree. These modules, with average enrolments of 90 and 300 students respectively, represent complex and dynamic learning environments that require intentional, inclusive, and student-centred pedagogical approaches.
My teaching philosophy is informed by transformative, humanising, and student-centred pedagogies (Freire, 1970; hooks, 1994; Noddings, 2013). These frameworks recognise that learning is not merely a cognitive process but also an affective and relational one. I view education as a collaborative encounter in which both teacher and student co-construct knowledge through dialogue, reflection, and critical engagement. Over the past two academic years, this philosophy has translated into tangible outcomes, with both modules achieving pass rates consistently above 80%. These results reflect not only academic achievement but also meaningful student engagement, belonging, and growth.
1. Enhancing Student Learning Experiences through Humanising Pedagogies
Student learning experiences are deeply influenced by the quality of interaction and relational engagement in the classroom. Drawing on Noddings’ (2013) ethic of care, I seek to create learning environments where students feel respected, supported, and seen as whole individuals. In both PGB712 and MAN304, I employ a pedagogy of care that emphasises empathy, responsiveness, and authenticity. This approach has proven essential in diverse classrooms, particularly at UWC, where students come from varying socio-economic, linguistic, and cultural backgrounds.
Freire (1970) argues that humanising education occurs when teachers reject the “banking model” of knowledge transmission in favour of a dialogic, problem-posing pedagogy. In practice, this means that I do not view my students as passive recipients of information but as active co- participants in meaning-making. I integrate discussion-based learning, group projects, and reflective exercises that encourage students to draw connections between theory and their lived experiences. This method transforms learning from memorisation into critical inquiry, supporting deeper conceptual understanding and long-term retention.
2. Student-Centred Learning and Active Engagement
My approach to student learning is grounded in constructivist principles that position learners as active agents in their own educational journeys (Vygotsky, 1978; Biggs & Tang, 2011). To this end, I incorporate active learning strategies that enhance engagement and promote higher-order thinking. In PGB712, postgraduate students engage in case-based learning and applied research projects that simulate real-world managerial challenges. This experiential approach not only develops analytical and problem-solving skills but also strengthens students’ capacity for reflective and ethical decision-making.
In MAN304, where class sizes are significantly larger, fostering engagement requires innovative use of digital tools and blended learning strategies. I employ the UWC iKamva platform to facilitate online discussions, collaborative projects, and formative assessments. These platforms extend learning beyond the lecture room, allowing for flexible participation and continuous feedback. According to Garrison and Anderson (2011), such community of inquiry modelsenhance student presence, interaction, and cognitive engagement in both physical and virtual
spaces.
The integration of collaborative learning has been particularly impactful in promoting inclusion and peer support. Research shows that collaborative tasks increase student motivation and self- efficacy by providing opportunities for dialogue and shared responsibility (Johnson & Johnson, 2009). In my classes, group assignments are designed to promote teamwork, cultural awareness, and mutual learning—critical competencies for management and entrepreneurship graduates.
3. Assessment for Learning and Feedback for Success
Assessment plays a vital role in shaping student learning experiences. I adopt the assessment for learning (AfL) approach, which conceptualises assessment as a formative process that supports learning rather than merely evaluating it (Black & Wiliam, 2009). My assessments are structured to provide continuous opportunities for feedback, reflection, and improvement.
In MAN304, I use diversified assessment formats—including business case analyses, reflective essays, and online quizzes—to accommodate different learning styles and to assess both individual and collaborative competencies. This multimodal approach supports inclusivity and
reduces assessment anxiety, especially in large and heterogeneous cohorts. In PGB712, postgraduate students engage in research-driven assignments that develop their capacity for critical analysis, synthesis, and academic writing.
Feedback is integral to my teaching practice. Drawing on Nicol and Macfarlane-Dick’s (2006) framework for formative feedback, I provide personalised and dialogic feedback that guides students in developing self-regulated learning skills. This approach has proven effective in promoting academic confidence and fostering a culture of continuous improvement. The consistently high pass rates achieved in both modules over the past two years reflect, in part, the success of these feedback-oriented and formative assessment practices.
4. Inclusive Pedagogy and Student Belonging
Creating inclusive learning environments is central to improving student success and retention (Tinto, 2012). My pedagogical approach embraces inclusive curriculum design (Hockings, 2010), which ensures that learning materials, examples, and case studies reflect the diversity of student experiences. In both undergraduate and postgraduate modules, I incorporate African business contexts, local entrepreneurial case studies, and regional management challenges to make the curriculum more relevant and representative.
This decolonial approach to curriculum aligns with UWC’s commitment to transformation and epistemic justice. As Fricker (2007) notes, epistemic inclusion is essential for equity in higher education, as it ensures that all learners’ voices and experiences are valued in the knowledge-making process. By situating global management theories within African and South African realities, I aim to develop graduates who are not only competent but also critically conscious and socially responsive.
Moreover, fostering student belonging is crucial for academic persistence and success. I intentionally build community through co-created learning agreements, peer mentoring, and group reflection exercises. These initiatives promote mutual respect, accountability, and collective responsibility for learning. The result has been a noticeable increase in student participation, motivation, and self-confidence—factors strongly correlated with academic achievement (Tinto, 2012).
5. Continuous Improvement and Reflective Practice
As part of my commitment to continuous professional development, I engage in reflective teaching and the scholarship of teaching and learning (SoTL). I regularly collect student feedback through formal evaluations and informal reflective dialogues to improve my teaching methods. Schön (1983) emphasises that reflective practitioners are those who learn through action and inquiry. By reflecting on both successes and challenges, I continuously refine my pedagogical strategies to better meet students’ evolving needs.
My engagement with digital pedagogy and emerging technologies has also deepened my understanding of how learning can be enhanced through hybrid and flexible modalities. This aligns with the principles of universal design for learning (Meyer, Rose & Gordon, 2014), which advocate for multiple means of engagement, representation, and expression to support diverse learners.
Conclusion
The high student success rates achieved in both PGB712 and MAN304 over the past two years are not merely quantitative indicators; they reflect the outcomes of a holistic, inclusive, and student-centred pedagogical approach. By integrating care, dialogue, collaboration, and reflexivity into my teaching practice, I have sought to create learning environments that are equitable, engaging, and transformative. My ultimate goal is to cultivate students who not only achieve academically but also develop as critical, compassionate, and capable leaders in
management and entrepreneurship—embodying the transformative ethos of UWC.
References
- Biggs, J., & Tang, C. (2011). Teaching for Quality Learning at University (4th ed.). Open University Press.
- Black, P., & Wiliam, D. (2009). Developing the theory of formative assessment. Educational Assessment, Evaluation and Accountability, 21(1), 5–31.
- Freire, P. (1970). Pedagogy of the Oppressed. Continuum.
- Fricker, M. (2007). Epistemic Injustice: Power and the Ethics of Knowing. Oxford University Press.
- Garrison, D. R., & Anderson, T. (2011). E-Learning in the 21st Century: A Framework for
Research and Practice (2nd ed.). Routledge. Hockings, C. (2010). Inclusive learning and teaching in higher education: A synthesis of research. EvidenceNet, Higher Education Academy. - hooks, b. (1994). Teaching to Transgress: Education as the Practice of Freedom. Routledge.
- Johnson, D. W., & Johnson, R. T. (2009). An Educational Psychology Success Story: Social Interdependence Theory and Cooperative Learning. Educational Researcher, 38(5), 365–379.
- Meyer, A., Rose, D. H., & Gordon, D. (2014). Universal Design for Learning: Theory and Practice. CAST.
- Nicol, D., & Macfarlane‐Dick, D. (2006). Formative assessment and self‐regulated learning: A model and seven principles of good feedback practice. Studies in Higher Education, 31(2), 199–218.
- Noddings, N. (2013). Caring: A Relational Approach to Ethics and Moral Education (2nd ed.). University of California Press.
- Schön, D. A. (1983). The Reflective Practitioner: How Professionals Think in Action. Basic Books.
- Tinto, V. (2012). Completing College: Rethinking Institutional Action. University of Chicago Press.
- Vygotsky, L. S. (1978). Mind in Society: The Development of Higher Psychological Processes. Harvard University Press.
